DONATE NOW

SMS & Electronic Communications Policy

The Arc of Arizona
SMS & Electronic Communications Policy
Effective Date: July 2026
Last Reviewed: July 2026
Purpose
The Arc of Arizona uses email, text messaging (SMS), telephone calls, and other electronic communications to provide timely information about our programs, services, memberships, volunteer opportunities, trainings, advocacy initiatives, donations, events, and organizational updates.
By providing your contact information, you consent to receive communications as described in this policy.
Types of Communications
You may receive communications regarding:
  • Membership information and renewals
  • Volunteer opportunities
  • Event registrations and reminders
  • Training confirmations
  • Advocacy alerts
  • Program updates
  • Appointment reminders
  • Donation acknowledgements
  • Surveys and evaluations
  • Organizational announcements
Consent
By voluntarily providing your mobile telephone number or email address, you consent to receive communications from The Arc of Arizona.
Consent to receive text messages is not a condition of receiving services or participating in programs.
Message Frequency
Message frequency will vary depending on your participation with The Arc of Arizona.
Message & Data Rates
Standard message and data rates from your wireless carrier may apply.
Opting Out
You may opt out of text messages at any time by replying:
STOP
You may receive one final confirmation message.
To receive assistance, reply:
HELP
You may also contact us directly.
Email Communications
You may unsubscribe from non-essential email communications by using the unsubscribe link included in our emails.
Certain transactional emails, such as event confirmations, membership renewals, receipts, or important program information, may still be sent when necessary.
Privacy
The Arc of Arizona respects your privacy.
We do not sell, rent, or share your personal information for marketing purposes.
Mobile phone numbers and SMS consent are never shared with third parties or affiliates for marketing or promotional purposes.
Information collected through electronic communications is handled in accordance with our Privacy Policy.
Security
While The Arc of Arizona takes reasonable measures to protect electronic communications, no method of electronic transmission can be guaranteed to be completely secure.
Please do not send:
  • Social Security numbers
  • Credit card numbers
  • Banking information
  • Medical records
  • Protected health information
  • Other confidential or highly sensitive personal information
through text message or website chat unless specifically instructed to do so through a secure communication method authorized by The Arc of Arizona.
AI-Assisted Communications
Some electronic communications may be supported by artificial intelligence (AI) or automated technologies to assist with responding to general questions or directing inquiries.
AI-generated responses are provided for informational purposes only and may not always be complete or accurate. Questions involving confidential, complex, or individualized matters may be referred to a member of our staff.
Changes to This Policy
The Arc of Arizona may update this policy periodically. Changes will become effective when posted on our website.
Contact Information
The Arc of Arizona
P.O. Box 13137
Casa Grande, Arizona 85130
Phone: (602) 234-2721
Back To Top
Search