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Privacy Policy

The Arc of Arizona
Privacy Policy
Effective Date: July 16, 2026
Last Reviewed: July 16, 2026
Review Schedule: Annually or as required by law
Our Commitment to Your Privacy
The Arc of Arizona respects your privacy and is committed to protecting the personal information you share with us. We understand that many individuals and families we serve entrust us with sensitive information, and we take that responsibility seriously.
This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices available to you.
This policy applies to all interactions with The Arc of Arizona, including our website, membership portal, online forms, donations, volunteer applications, employment applications, trainings, events, advocacy programs, communications, and electronic services.
Information We Collect
Depending on your interaction with us, we may collect:
Personal Information
  • Name
  • Mailing address
  • Email address
  • Telephone number
  • Date of birth (when needed)
  • Emergency contact information
  • Membership information
  • Volunteer information
  • Employment application information
  • Donation history
  • Event registrations
  • Training registrations
  • Accessibility accommodation requests
Program Information
When voluntarily provided, we may collect information relating to:
  • Disability
  • Support needs
  • Program participation
  • Self-advocacy interests
  • Leadership activities
  • Accommodation requests
We request only the information necessary to provide services or administer programs.
Information Collected Automatically
When visiting our website we may collect:
  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Time spent on pages
  • Referral website
  • Cookies and similar technologies
This information helps improve our website and user experience.
How We Use Information
The Arc of Arizona may use your information to:
  • Provide advocacy and support services
  • Administer memberships
  • Process donations
  • Coordinate volunteers
  • Process employment applications
  • Register participants for trainings and events
  • Coordinate accessibility accommodations
  • Communicate with you
  • Send newsletters and advocacy alerts
  • Improve our programs
  • Meet grant reporting requirements using aggregate or de-identified information whenever possible
  • Comply with applicable laws
Electronic Communications
If you provide your email address or mobile phone number, you consent to receive communications regarding:
  • Programs
  • Services
  • Membership
  • Volunteer opportunities
  • Advocacy alerts
  • Trainings
  • Conferences
  • Event reminders
  • Donation acknowledgements
  • Organizational updates
You may unsubscribe from emails at any time.
Text messages may be stopped by replying STOP.
Message frequency varies.
Message and data rates may apply.
Website Chat
Our website chat is intended for general questions and assistance.
Please do not submit confidential medical, financial, Social Security numbers, banking information, or other sensitive personal information through website chat or text messaging unless specifically requested through a secure communication method authorized by The Arc of Arizona.
Artificial Intelligence (AI)
Some portions of our website or communications may use artificial intelligence (AI) technologies to assist with responding to general questions or directing inquiries.
AI-generated responses are provided for informational purposes only and should not be considered legal, medical, or professional advice.
Questions involving confidential matters may be referred to a staff member.
Donations
Online donations are processed through secure third-party payment processors.
The Arc of Arizona does not store complete credit card numbers.
Membership Portal
Members may voluntarily provide additional information to access membership benefits, trainings, communities, or educational resources.
Information collected within the membership portal is used only to administer membership services.
Volunteers
Volunteer applicants may be required to provide information necessary to complete criminal background screening and obtain an Arizona Fingerprint Clearance Card when applicable.
This information is used solely for volunteer eligibility and safety purposes.
Employment Applicants
Employment applicants may submit resumes, employment history, references, and other application materials. Applicants may be required to provide information necessary to complete criminal background screening and obtain an Arizona Fingerprint Clearance Card when applicable.
Application materials are used solely for evaluating employment opportunities.
Accessibility
The Arc of Arizona is committed to providing accessible services.
Information provided when requesting accommodations is used only to facilitate participation in our programs and events.
Sharing Information
The Arc of Arizona does not sell, rent, trade, or lease personal information.
We may share information only when necessary:
  • to provide requested services;
  • to process donations or payments;
  • with trusted service providers who perform services on our behalf under appropriate confidentiality obligations;
  • when required by law, court order, or legal process; or
  • with your permission.
SMS Privacy
Mobile phone numbers and SMS consent are never shared with third parties or affiliates for marketing or promotional purposes.
Cookies
We use cookies and similar technologies to:
  • remember preferences;
  • improve website performance;
  • understand website usage;
  • enhance accessibility.
You may disable cookies through your browser settings.
Third-Party Websites
Our website may contain links to other organizations or websites.
The Arc of Arizona is not responsible for the privacy practices of third-party websites.
Data Security
The Arc of Arizona uses reasonable administrative, technical, and physical safeguards to protect personal information.
While we strive to protect your information, no method of electronic transmission or storage is completely secure.
Data Retention
We retain information only as long as necessary to:
  • provide services;
  • comply with legal requirements;
  • meet grant obligations;
  • maintain organizational records.
When no longer needed, information is securely destroyed according to our records retention practices.
Your Choices
You may request to:
  • review your personal information;
  • correct inaccurate information;
  • update contact information;
  • opt out of non-essential communications;
  • request deletion where permitted by law.
Children’s Privacy
The Arc of Arizona does not knowingly collect personal information from children without appropriate parent, guardian, or authorized representative consent when required.
Changes to This Policy
This Privacy Policy may be updated periodically.
Changes will be posted on this page with an updated effective date.
Contact Us
The Arc of Arizona
PO Box 13137
Casa Grande, AZ 85130
Phone: (602) 234-2721
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